Business Impact Analysis Itil
Background on itil and business analysis it service management and itil in 450 words since the audience for this whitepaper includes people who may have little or no exposure to it service management itsm and itil a brief description here is necessary.
Business impact analysis itil. Just like relationships between other components you need to define processes that keep the business relationships updated as changes occur. Business impact analysis and recovery. Itil event management detects events that occur across a business it infrastructure.
The benefits of business impact analysis setting up the relationships between it components and business components takes some effort and maintaining them adds to the effort. The purpose of the business impact analysis is to quantify the impact to the business that a loss of service would have. Business impact analysis and risk assessment are two important steps in a business continuity plan.
The document is optimized for small and medium sized organizations we believe that overly complex and lengthy documents are just overkill for you. The benefits of business impact analysis setting up the relationships between it components and business components takes some effort and maintaining them adds to the effort. The purpose of this document is to record involved third parties general requirements of the service and resources and actions required for the recovery.
Once you develop your own methodology bia will be a useful tool to understand your business and the criticality of your it services. Just like relationships between other components you need to define processes that keep the business relationships updated as changes occur. A bia often takes place prior to a risk assessment.
Financial life safety regulatory legal contractual reputational and so forth of natural and man made events or disasters on the it services that support business operations. Business impact analysis bia is your set of activities that will help you understand business services their importance and their dependencies. In particular uc san francisco s it business continuity team will focus its bia efforts on the effects or consequences of the interruption to critical it business functions and attempts to quantify the financial and non financial costs associated with a disaster.
Of the many events that can arise some may be problematic while others are simply part of normal operations. The ucsf business impact analysis bia is the process that identifies and evaluates the potential effects ex. Itil and business analysis iv.