Business Process Management Kpi Examples

Output kpis measure the financial and nonfinancial results of business activities.

Business process management kpi examples. So profitability is 10. The number of process instances created in the last hour. A company that sold us 200 000 00 of goods and calculated a us 20 000 00 profit.

Input kpis measure assets and resources invested in or used to generate business results. Learn what kpis are use template to come up with the best ones get inspired by examples from a long list of indicators. 7 willingness to pay wtp 8 net promoter score nps 9 customer satisfaction score csat 10 customer effort score ces.

Establishing key performance indicators that determine if a process is running as desired or that there are deviations to attend. Key performance indicators or kpis for bpm. This post is entirely dedicated to the third step.

Number of qualified leads. Examples days to deliver an order. Htr processes employee compliance grievances and terminations kpis.

1 unaided brand awareness. The time required for a particular step. Home key performance indicators kpis full guide to kpis.

980 pieces suitable for every 1 000 produced 98 compliance. From a business process management perspective you ll want to consider specific kpis such as the average time taken to complete a given process how many steps are in each one and the average length of time that each part of the process takes. This information lets us predict whether there will be a system overflow.