Japanese Business Email Etiquette
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Avoid causing someone to lose face by correcting them publicly.
Japanese business email etiquette. The numbers four and nine are considered unlucky in japanese culture. Japanese business etiquette guide when you are visiting japan on business it s important to follow certain general rules for a successful meeting. Most japanese people are familiar with the western custom of calling each other by the first name.
If you re unsure whether or not to use keigo it s a good idea to use it until your recipient tells you it s unnecessary. Make generous use of 改行 kaigyō line breaks. In japan business communication norms dictate to match the family name with appropriate honorific suffixes.
Avoid giving gifts or anything else in sets of four or nine. Meishi let the other party know not only what company you represent but what your position is within that company all of which is essential information for knowing how they should interact with you and you them.
Japanese business etiquette exchange of business cards in japan business cards called meishi in japanese are the primary means of identification used when doing business. Business e mails in japan are generally written using the polite form of language sometimes called keigo unless both the sender and recipient know each other very well. For personal letters in japan you can start with e to and finish just as simply with yori from for business though old school logic says you ll need to bust out the decidedly musty haike dear sir or madam and keigu with humble regards as well as a handful of other traditional phrases.
Business letter etiquette dictates that you try to use the highest most polite form possible in a given situation out of respect for the recipient. The word for four shi is the same as the word for death while the word for nine ku can mean suffering. Many rules of japanese business etiquette follow the concept of saving face.
And finally remember that it is possible to. Japanese business etiquette training and seminars are a specialty of japan intercultural consulting. Please contact us for more information on how we can help you prepare for successful interactions with japanese clients customers and business partners.
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